At Roof 21, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:- Personal Information: When you register or interact with us, we may collect personal data such as your name, email address, phone number, and address.
- Property Preferences: To help match you with suitable properties, we may collect information on your preferences, including budget, property type, and location.
- Payment Information: If you make a transaction with us, we collect payment details, such as your credit card information, through secure channels.
- Usage Information: We collect technical data such as IP addresses, browser type, device identifiers, and information about how you use our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data on user behavior.
2. How We Use Your Information
Roof 21 uses the information we collect for the following purposes:- To Provide Services: To facilitate property searches, manage your account, and provide other real estate services.
- Communication: To send you relevant information about properties, respond to inquiries, and notify you about updates or promotions.
- Improvement and Personalization: To analyze user behavior, personalize your experience, and improve the website’s functionality.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including but not limited to the Thailand PDPA.
3. Sharing of Personal Information
We may share your personal information in the following situations:
With Service Providers: We may engage third-party service providers to assist in operating our website and conducting business, such as payment processors, IT services, and marketing partners.
With Affiliates: We may share information with our affiliates or subsidiaries to improve our services and offer additional property options.
With Third Parties for Marketing: With your consent, we may share information with third parties to offer tailored marketing or advertising based on your preferences.
Legal Requirements: We may disclose information if required by law, such as to comply with a court order or legal process.
4. Use of Cookies and Third-Party Tracking Technologies
We use cookies and similar technologies on our website. Cookies help us analyze traffic, personalize content, and enhance user experience. You may control cookies through your browser settings, though some parts of our website may not function properly if you disable them.Types of Cookies Used:
- Essential Cookies: Necessary for the functioning of our website.
- Analytics Cookies: To understand how users interact with our website and to improve its functionality.
- Advertising Cookies: To display targeted ads relevant to your interests.
- Third-Party Tracking Technologies: We may use third-party services, such as Google Analytics, to track and analyze web traffic data. These providers may use cookies and other technologies to collect information about your online activities.
5. Data Security and Retention
Roof 21 is committed to protecting your data:- Data Protection Measures: We implement industry-standard security measures, such as encryption, firewalls, and access controls, to protect your personal information.
- Data Retention: We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. User Rights and Data Protection
Under Thai PDPA and other applicable regulations, you have certain rights regarding your data:- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions under applicable law.
- Data Portability: You may request a copy of your data in a portable format.
- Withdrawal of Consent: Where we rely on your consent for data processing, you may withdraw it at any time.
7. International Data Transfers
Roof 21 primarily operates in Thailand, but some of our service providers or affiliates may be located outside of Thailand. When we transfer personal data internationally, we take appropriate safeguards to protect your information, ensuring compliance with the relevant legal requirements.8. Third-Party Websites
Our website may contain links to third-party websites. Roof 21 is not responsible for the privacy practices or content of these websites. We recommend you review their privacy policies before sharing any information with them.9. Updates to this Privacy Policy
Roof 21 reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and we will notify users of significant changes. Your continued use of our website after any modifications signifies your acceptance of the updated policy.10. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:Roof 21
29/1135 Moo. 12
The Riviera Jomtien Condominium Nong Prue Banglamung Chonburi 20150
Email: info@roof21.org
Phone: +66 888 556 595
